WI Court of Appeals -- No Payment for Unauthorized Work

The Wisconsin Court of Appeals recently held that auto repair shops are not entitled to compensation for jobs which are unauthorized by the customer, even if the repairs fix whatever is wrong with the car.

The case was original brought by a man who was charged $5,000 for work on his pick-up truck that he had not authorized. When the man brought the truck into the shop, both he and the shop assumed that the truck was still under warranty. When it was discovered, after the work was complete, that the truck was not under warranty, the shop billed the man the full price.

The plaintiff argued that it is a violation of Wisconsin’s consumer protection laws to do work which is not authorized by the client. The Court of Appeals agreed.

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